Policy

This policy explains how 11zro.com collects, uses, and protects your information when you shop with us.

Information We Collect

When you place an order or create an account, we collect the following:

Name and contact information (email address, phone number) Shipping and billing address Payment information (processed securely through our payment provider) Order history Device and browser information IP address

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and support requests, improve our website and shopping experience, and send you marketing emails if you opt in.

Payment Security

We do not store your full credit card details on our servers. All payments are processed through a secure, encrypted payment gateway.

Sharing Your Information

We do not sell your personal information. We share your data only with trusted third parties who help us operate our business, including shipping carriers to deliver your orders, payment processors to handle transactions, and email service providers to send order updates.

Cookies

Our website uses cookies to keep items in your cart, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features of the website may not work properly.

Your Rights

You have the right to access the personal information we hold about you, request a correction to your information, request deletion of your information, and opt out of marketing emails at any time by clicking “unsubscribe” in any email we send.

Data Retention

We keep your order information for up to 7 years for tax and legal purposes. You can request deletion of your account data at any time by contacting us.

Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell your personal information.

Changes to This Policy

We will post updates to this policy on this page. We encourage you to review this policy periodically.

Contact Us

For questions about this policy or your personal data, contact us at:

11zro.com
13442 Tahoe St., Westminster, CA 92683 
E-mail: elevenzro@gmail.com